How to Book a JetBlue Flight

Choose Your Booking Method

JetBlue offers three primary methods for booking flights, each with its own advantages:

• Official Website (jetblue.com): The most comprehensive option with full access to all features, fare comparisons, and detailed information. Best for first-time bookers or those who want to see all options clearly.
• Mobile App: Available for both iOS and Android devices, offering the same functionality as the website with added convenience for booking on-the-go. Features push notifications for flight updates and easy access to your TrueBlue account.
• Customer Service Phone: Call +1-256-409-3703, +1-844-607-4888, or +1-844-607-4888 for personalized assistance. Ideal for complex itineraries, special requests, or if you prefer speaking with a representative. Note that phone bookings may incur an additional service fee.

Enter Your Travel Details

Once you've chosen your booking method, you'll need to provide the following information:

• Trip Type: Select whether you're booking a one-way flight, round-trip, or multi-city itinerary. Round-trip often offers better value, while one-way provides flexibility.
• Departure City: Enter your origin airport code (e.g., JFK, LAX, BOS) or city name. The system will suggest nearby airports if available.
• Destination City: Enter your arrival airport code or city name. JetBlue serves over 100 destinations across the Americas.
• Travel Dates: Select your preferred departure date and return date (for round-trip). Use the calendar to see fare variations by date - mid-week flights are often cheaper.
• Number of Passengers: Specify the number of adults (12+), children (2-11), and infants (under 2). Children and infants may have different fare structures.
• TrueBlue Account: If you have a TrueBlue account, log in to earn points and access member-exclusive fares. You can also create an account during booking.

Search and Compare Flights

After entering your travel details, click "Search Flights" to view available options. The results page will display:

• Flight Options: Multiple flights sorted by price, duration, or departure time. You can filter by departure time, number of stops, or specific airlines (for codeshare flights).
• Fare Comparison: Each flight shows different fare types (Blue Basic, Blue, Blue Plus, Blue Extra) with their respective prices and included amenities clearly displayed.
• Flight Details: Departure and arrival times, flight duration, number of stops, aircraft type, and layover information if applicable.
• Price Breakdown: Base fare, taxes, and fees are itemized so you know exactly what you're paying for.

Pro Tip: Use the "Flexible Dates" feature to see if shifting your travel by a few days could save money. JetBlue's calendar view shows fare prices for surrounding dates.

Select Your Fare Type

JetBlue offers four distinct fare types, each designed for different travel needs:

Important: Carefully review what's included with each fare type. Blue Basic restrictions are significant, so if you might need flexibility, consider Blue or higher. The fare comparison tool makes it easy to see the price difference and decide what's best for your trip.

Choose Your Flight and Select Seats

After selecting your preferred fare type, you'll proceed to seat selection:

• Standard Seats: Included free with Blue, Blue Plus, and Blue Extra fares. Blue Basic passengers can select seats for a fee or wait for free assignment at check-in.
• Even More Space Seats: Available for an additional fee, offering up to 7 inches of extra legroom (38 inches of pitch vs. 32-33 inches standard). These are located in exit rows and the front of the aircraft.
• Mint Class: Available on select transcontinental and Caribbean routes, featuring lie-flat seats, premium dining, and enhanced amenities. Booked separately or as an upgrade.
• Seat Map: Interactive seat map shows available seats, with different colors indicating standard, Even More Space, and Mint seats. You can see which seats have extra legroom, are near restrooms, or have limited recline.

Tip: If traveling with a group, the seat map makes it easy to select adjacent seats. For solo travelers, window or aisle preferences can be filtered. Seats can be changed later through "Manage Trips" if availability allows.

Add Extras and Services

Before finalizing your booking, you can add various extras and services:

• Checked Baggage: If not included in your fare, you can add checked bags. First bag typically costs $35-$45 if purchased online in advance (cheaper than at the airport). Second bag is $45-$55. Maximum weight is 50 pounds per bag, with size restrictions.
• Travel Insurance: JetBlue offers optional travel protection covering trip cancellation, interruption, baggage loss, and medical emergencies. Review coverage details to determine if it's right for your trip.
• Pet Travel: Small pets can travel in the cabin for $125 each way. Advance booking is required as space is limited. Pets must remain in an approved carrier under the seat.
• Unaccompanied Minor Service: Available for children ages 5-14 traveling alone, with fees and specific requirements. Includes supervision and assistance throughout the journey.
• Special Assistance: Request wheelchair assistance, medical equipment accommodation, or other accessibility needs. JetBlue's ADA line (+1-833-535-8006) can help with specific requirements.
• Even More Speed: Expedited security screening at select airports, included with Blue Extra or available as an add-on.

Money-Saving Tip: Add checked bags and other extras during booking rather than at the airport, as prices are typically lower when purchased in advance online.

Enter Passenger Information

You'll need to provide accurate information for each passenger:

• Full Legal Name: Must match exactly as it appears on government-issued photo ID (driver's license or passport). Middle names should be included if they appear on your ID.
• Date of Birth: Required for all passengers for security and fare calculation purposes.
• Gender: Required for TSA Secure Flight program compliance.
• Contact Information: Email address (required for confirmation) and phone number (recommended for flight updates and notifications).
• Redress Number (if applicable): If you've been misidentified during previous travel, you may have a TSA Redress Number to help prevent future issues.
• Known Traveler Number: If you're enrolled in TSA PreCheck, Global Entry, or NEXUS, enter your Known Traveler Number to receive expedited security screening.
• Frequent Flyer Numbers: Add TrueBlue number or partner airline frequent flyer numbers to earn points or miles.
• Special Meal Requests: Request special meals (vegetarian, kosher, etc.) if needed. Available on flights with meal service.

Important: Double-check all passenger information before proceeding. Name corrections after booking may incur fees, and incorrect information could prevent you from boarding your flight.

Review Your Booking Details

Before payment, carefully review the booking summary page which displays:

• Flight Itinerary: Complete details of all flights including dates, times, flight numbers, airports, and terminals.
• Passenger Names: Verify all names are spelled correctly and match identification documents.
• Fare Type and Included Services: Confirmation of your selected fare and what's included (bags, seat selection, etc.).
• Seat Assignments: Review your selected seats on each flight segment.
• Added Extras: List of all additional services and fees you've selected.
• Price Breakdown: Itemized list showing base fare, taxes, government fees, and all additional charges. Total price is clearly displayed.
• TrueBlue Points: If applicable, shows how many points you'll earn from this booking.
• Terms and Conditions: Links to fare rules, baggage policies, and terms of carriage. Review these, especially cancellation and change policies.

Final Check: This is your last chance to make changes before payment. Once you proceed, changes may be subject to fees depending on your fare type. Take a moment to ensure everything is correct.

Complete Payment

JetBlue accepts various payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express, and Discover are accepted. The card must be valid through your travel dates.
• JetBlue Travel Bank Credit: If you have credits from previous cancellations or vouchers, you can apply them during checkout.
• TrueBlue Points: Redeem points for all or part of your booking. Points can be combined with cash payments.
• JetBlue Gift Cards: Can be used to pay for flights and extras. Multiple gift cards can be applied to a single booking.
• PayPal: Available as a payment option on the website.
• Apple Pay/Google Pay: Available on mobile devices for quick checkout.

Security: JetBlue uses secure encryption for all payment transactions. Your payment information is protected and not stored unless you choose to save it for future bookings. After entering payment details, click "Complete Booking" to finalize your reservation.

Receive Confirmation and Manage Your Trip

After successful payment, you'll receive:

• Confirmation Email: Sent immediately to the email address provided, containing your booking confirmation code (6-character alphanumeric), complete itinerary, receipt, and important travel information.
• Booking Reference: Your confirmation code (e.g., ABC123) is your key to managing your booking. Keep this handy for check-in and any changes.
• E-Ticket Receipt: Digital receipt showing all charges and payment information for your records.
• Next Steps Information: Instructions for online check-in (available 24 hours before departure), baggage information, and airport arrival recommendations.

Manage Your Trip: After booking, you can access your reservation anytime through "Manage Trips" on jetblue.com or the mobile app. Here you can view your itinerary, make changes (subject to fare rules), select or change seats, add checked bags, request special services, check in online, and view or print boarding passes. You'll need your confirmation code and the last name of any passenger on the reservation.