Booking.com is a leading global travel platform that enables users to effortlessly search for and reserve a wide variety of travel services. These include accommodations, flights, car rentals, airport transfers, experiences, and bundled travel deals. Renowned for its massive selection of hotels and alternative lodging, the platform caters to travelers of all types and budgets.

• Established: 1996, in Amsterdam, Netherlands
• Headquarters: Amsterdam, Netherlands
• Owned By: Booking Holdings Inc. (formerly The Priceline Group)
• Official Site: www.booking.com

Main Services

• Lodging: Access to millions of listings, from hotels and resorts to hostels, apartments, and villas.
• Air Travel: Book flights through integrated airline and partner connections.
• Vehicle Hire: Find rental cars with flexible pickup points, including airports and city centers.
• Airport Transfers: Reserve private transport to and from airports in advance.
• Local Attractions: Book activities, guided tours, and tickets for must-see sites worldwide.
• Travel Bundles: Convenient packages that combine flights, accommodations, and experiences.

Tools & Features

• Advanced Search Filters: Refine your search using criteria like price, amenities, ratings, and location.
• Real Reviews: Verified guest feedback to guide your booking decisions.
• Flexible Cancellations: Many properties allow free cancellation for added peace of mind.
• Genius Member Rewards: Earn perks and discounts for booking more often.
• Language Support: Available in over 40 languages for global accessibility.
• Mobile App: iOS and Android apps with mobile-exclusive deals and offline booking tools.

Genius Loyalty Program

The Genius program rewards returning customers with:

• Exclusive savings of up to 20% on selected stays
• Complimentary upgrades, including room changes or free breakfasts
• Faster and more personalized customer support

Revenue & Business Model

Booking.com operates mainly on a commission-based model, where:

• Properties can list rooms for free
• A percentage (typically between 10–25%) is charged per successful booking
• For flights and other services, Booking.com earns through affiliate partnerships and markups.

Global Presence

• Listings: 28+ million places to stay
• Availability: More than 220 countries and regions
• Languages: Supports 40+ languages

Competitors in the Market :

• Airbnb: Home-sharing and unique lodging experiences
• Expedia: Broad offerings including packages, flights, and hotel bookings
• Hotels.com: Hotel bookings and loyalty benefits
• Agoda: Strong presence in Asia
• Trip.com: China-based OTA expanding globally

Customer Experience & Honest Review

Booking.com remains one of the most dependable and intuitive services for planning trips. Here's what makes it a standout:

• Huge Range of Accommodation Choices: From luxury hotels to treehouses and castles
• Seamless Web and App Experience: Clean design, dynamic pricing, offline access
• Reliable Verified Reviews: Only guests who stayed can leave reviews
• Transparent Pricing: No hidden fees
• Flexible Booking: Many listings with free cancellation
• Complete Travel Services: Book flights, rentals, transfers, and activities
• Top-Notch Support: Fast, responsive help when needed
• Sustainable and Accessible Travel Options: Eco-certifications and accessibility filters

Final Thoughts

Whether you're a solo backpacker or organizing a business trip, Booking.com brings simplicity, trust, and value. After countless successful bookings, it’s earned my loyalty—and my recommendation.